Terms and Conditions

Welcome to Xtatee Marketplace. These Terms and Conditions govern your access to and use of our website and services. By using our website and placing an order, you agree to be bound by these Terms.

About Xtatee Marketplace

Xtatee Marketplace is an online platform that sources and exports smartphones, tablets, laptops, accessories, and other electronic gadgets from China to customers in Nigeria and other countries.

Eligibility

By using our website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian.

Product Information

We strive to ensure that product descriptions, specifications, images, and prices are accurate. However, errors may occasionally occur.

Xtatee Marketplace reserves the right to correct any errors, inaccuracies, or omissions and to cancel orders affected by such errors.

Orders and Acceptance

Submitting an order does not guarantee acceptance.

An order becomes confirmed only after payment has been received and verified.

We reserve the right to reject or cancel any order due to stock unavailability, pricing errors, suspected fraud, or other legitimate business reasons.

Payments

All payments must be completed through approved payment methods available on our website.

Orders will not be processed until payment has been successfully confirmed.

Shipping and Delivery

Orders are typically delivered within 5–10 business days after payment confirmation.

Delivery timelines are estimates and may be affected by customs clearance, shipping carrier delays, weather conditions, public holidays, government actions, or other circumstances beyond our control.

Xtatee Marketplace shall not be liable for delays caused by third-party shipping providers or customs authorities.

Customer Information

Customers are responsible for providing accurate billing, shipping, and contact information.

Xtatee Marketplace will not be responsible for failed deliveries resulting from incorrect information supplied by the customer.

Product Availability

Products displayed on our website are subject to stock availability.

In the event a product becomes unavailable after an order is placed, customers will be offered a suitable alternative, store credit, or a refund.

Warranty

Warranty coverage, where applicable, will be clearly stated on the product page or communicated before purchase.

Warranty claims do not cover accidental damage, water damage, misuse, unauthorized repairs, software modifications, or normal wear and tear.

Limitation of Liability

Xtatee Marketplace shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid by the customer for the affected order.